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Customer-first experience for Family Offices

Whether they’re ultra-high-net-worth individuals or institutional families, they want services that are...

Customer-first experience for Family Offices

Whether they’re ultra-high-net-worth individuals or institutional families, they want services that are transparent, efficient, and digital. Yet many...

Orchestration for Trust Companies

Today’s Family Offices and Trust Companies are more digitally equipped than ever....

Orchestration for Trust Companies

Today’s Family Offices and Trust Companies are more digitally equipped than ever. Yet, many still struggle with productivity,...

ROI-driven tech for Family Offices

In a world where the cost of operations continues to rise, many...

ROI-driven tech for Family Offices

In a world where the cost of operations continues to rise, many family offices and trust companies are...

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Latest news and views

Customer-first experience for Family Offices

Whether they’re ultra-high-net-worth individuals or institutional families, they want services that are...

Customer-first experience for Family Offices

Whether they’re ultra-high-net-worth individuals or institutional families, they want services that are transparent, efficient, and digital. Yet many...

Orchestration for Trust Companies

Today’s Family Offices and Trust Companies are more digitally equipped than ever....

Orchestration for Trust Companies

Today’s Family Offices and Trust Companies are more digitally equipped than ever. Yet, many still struggle with productivity,...

ROI-driven tech for Family Offices

In a world where the cost of operations continues to rise, many...

ROI-driven tech for Family Offices

In a world where the cost of operations continues to rise, many family offices and trust companies are...

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How Optifi helps

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FAQs

Yes. Optifi includes AI agents throughout its product suite. These tools enable users to undertake common tasks, such as completing workflows, checking for updates, and querying data using natural language. Optifi also uses these tools to automate and improve control validations.

Optifi provides a full suite of commercial, journey and compliance KPIs aligned to your business scorecard and service level agreements. This includes financial metrics such as aged debtor movements, aged WIP, and client recovery/profitability; Journey metrics such as transaction volumes, SLA compliance, and throughput time; and Compliance metrics such as CMP action tracking, periodic reviews vs deadlines, and accounts in breach.

As a new business, this stat is being closely tracked. An early prototype suggests that a 5-8% improvement in cost to serve / gross margin is achievable.

Our control framework provides adherence to policies and procedures to reduce compliance findings, management of all workflows to internal SLAs, a full audit process, and the creation of relevant data points to manage business and personal KPIs.

Our Family Office service is available, and we continue to work with clients and partners to enhance the reporting & integration suites. Our Trust Company MVP is complete, v1 is in progress, and we continue to work toward further innovations.

Yes. We are building at pace, scale, and with ambition. Contact Stuart Richford, CEO, for more information.

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