Multi-jurisdictional Trust Company Profitability Optimization
The challenge
Our client faced fragmented financial processes and under-leveraged performance data, limiting their ability to drive profitability. A lack of actionable insight into billing, recoverability, and utilisation restricted revenue optimisation.
Our solution
The Team collaborated with the client to transform its profitability operating model by:
Sequenced and implemented initiatives to deliver a revenue uplift of ~14% EBITDA.
Embedded PowerBI to enhance visibility of business drivers and performance metrics.
Analysed time-spend data to inform pricing and tier management strategies.
Aligned Quantios NavOne to dynamically support utilisation and recoverability KPIs.
Key Benefits
Total projected ongoing revenue uplift of ~14% EBITDA.
One time recovery of 8% EBITDA
Enhanced MI, reporting, and pricing visibility.
Streamlined data and infrastructure for improved decision-making.
the optimisation
Estimated ROI
Annualised uplift of 14% EBITDA + across implemented and sequenced initiatives, with further gains forecast.
Multi-jurisdictional Trust Company Carve Out
The client, a global Wealth & Investment Management business, identified its Offshore trust company as non-core and initiated a project to carve out and consolidate the legal entity structure in preparation for sale.
Jersey
Family Office
A Jersey-based family office’s growing need for complex investment and performance reporting outpaced its internal capabilities. The lack of an integrated system led to inefficiencies in accounting, reconciliation, and compliance reporting.
The collaborative engagement with the team was key. We’ve delivered over 14% EBITDA uplift and now we have the data, tools, and structure to scale our profitability sustainably.
CEO, Multi-national Trust Company
Finance Director, Dubai Family Office
FAQs
Does your product include AI?
Yes. Optifi includes AI agents throughout its product suite. These tools enable users to undertake common tasks, such as completing workflows, checking for updates, and querying data using natural language. Optifi also uses these tools to automate and improve control validations.
What KPIs do you provide?
Optifi provides a full suite of commercial, journey and compliance KPIs aligned to your business scorecard and service level agreements. This includes financial metrics such as aged debtor movements, aged WIP, and client recovery/profitability; Journey metrics such as transaction volumes, SLA compliance, and throughput time; and Compliance metrics such as CMP action tracking, periodic reviews vs deadlines, and accounts in breach.
What is the typical ROI from using your product?
As a new business, this stat is being closely tracked. An early prototype suggests that a 5-8% improvement in cost to serve / gross margin is achievable.
What non-financial benefits do you offer?
Our control framework provides adherence to policies and procedures to reduce compliance findings, management of all workflows to internal SLAs, a full audit process, and the creation of relevant data points to manage business and personal KPIs.
You’re a start-up; what is available today?
Our Family Office service is available, and we continue to work with clients and partners to enhance the reporting & integration suites. Our Trust Company MVP is complete, v1 is in progress, and we continue to work toward further innovations.
Can I invest in Optifi?
Yes. We are building at pace, scale, and with ambition. Contact Stuart Richford, CEO, for more information.
